Welcome to LUCKY SWAGAT GEMS & JEWELLERY LLP These terms and conditions govern your visit and transactions with us. By purchasing or engaging with our services, you agree to abide by the following terms:

1. Product Information

  • All jewellery pieces are crafted with high-quality materials and adhere to industry standards.
  • Variations in design, weight, or color may occur due to handcrafted production processes.

2. Pricing

  • Prices are subject to change without prior notice.
  • All prices are inclusive/exclusive of applicable taxes (mentioned as per your policy).

3. Payments

  • Payments can be made via cash, credit/debit cards, UPI, or bank transfers.
  • Cheque payments (if accepted) are subject to clearance before the delivery of items.
  • Full payment is required for purchases unless otherwise agreed upon.

4. Returns & Exchange Policy

  • Jewelry purchased can be exchanged within 15 days from the date of purchase with the original receipt, provided the item is unused and in its original condition.
  • Customized, engraved, or altered items are non-returnable and non-exchangeable.
  • Refunds are not provided; only exchanges or credit notes are issued.

5. Repairs & Maintenance

  • Repairs due to manufacturing defects will be done free of charge within15 day of purchase.
  • Repairs for damages due to customer handling will be charged as per our service rates.

6. Ownership & Warranty

  • Ownership of jewelry passes to the customer upon full payment.
  • A warranty (if provided) covers manufacturing defects only and is valid for 15 day

7. Order Cancellation

  • Orders can be canceled within15 day of placing the order.

8. Customer Information

  • Customers are responsible for providing accurate contact and billing information.
  • Your personal data will be handled in accordance with our Privacy Policy.

9. Liability Disclaimer

  • Lucky Swagat Gems & Jewellery LLP is not liable for loss or damage caused by improper use, third-party handling, or negligence.
  • All disputes will be resolved at the sole discretion of the management and as per local jurisdiction.

10. Governing Law & Disputes

  • These terms and conditions are governed by the laws of gujarat gov.
  • the event of a dispute, the matter will be subject to the exclusive jurisdiction of courts in gandhinagar judicial